Privacy

Last updated 12 September 2026

This policy explains how BrightLabs Infrasoft Solutions Private Limited handles personal data. There are two very different things to cover and they are kept apart, because the answers are not the same.

1. The self-hosted software: we collect nothing

When you run Nucovo on your own machine, it does not contact us. There is no telemetry, no analytics, no licence check and no phone-home. There is no Nucovo vendor account to create and no hosted control plane to connect to.

Your instance stores its records on infrastructure you control. Model requests can include briefs, code and client material needed for a task, sent to the providers you configure using your credentials. Enabled email delivery and deployment monitoring can also make requests to their configured destinations. MCP calls send their arguments to the selected tool service, and tool results may enter model context. Your instance retains call receipts and encrypted OAuth credentials for accounts you connect. Those provider accounts are separate from Nucovo. We do not receive that data through a hosted control plane; review each provider and integration before sending it personal data.

You are the data controller for everything inside your instance. If you feed personal data into it, your obligations under applicable data protection law are yours.

2. This website

This site is a set of static pages. It sets no cookies for tracking or advertising, has no analytics or fingerprinting scripts, and does not build a profile of you.

What is processed, and why:

Server logs. Our hosting provider records standard request data — IP address, timestamp, page requested, user agent — to serve the site and keep it secure. This is the ordinary operation of a web server.
A theme preference. If you choose light or dark, that choice is stored in your browser’s local storage. It never leaves your device and we never see it. It is a preference, not an identifier.
Fonts and assets. Served from this domain. No third-party font or CDN request is made from these pages.

3. If you email us

We keep your message and address so we can reply and maintain a record of the conversation. We do not add you to a mailing list without you asking.

4. If you sponsor or purchase

Payments are processed by Razorpay. Your card details go to them and never to us — we do not see, store or process card numbers. We receive confirmation of the transaction and the contact details you provided, which we keep for accounting and tax purposes as required by law in India.

Razorpay is an independent controller for the payment data it processes, under its own privacy policy.

Your name appears on the public sponsor wall only if you ask us to. Paying is not consent to be published, and we ask before adding anybody.

5. Sharing

We do not sell personal data and we do not share it for advertising. We share it only with the providers needed to operate: our hosting provider, our email provider and Razorpay for payments — and where we are required to by law.

6. Retention

Correspondence is kept as long as it is useful for the matter it concerns. Transaction records are kept for the period required by tax and accounting law. Server logs are kept for our hosting provider’s standard period.

7. Your rights

Depending on where you live, you may have rights to access, correct, delete or export the personal data we hold about you, to object to processing, or to complain to a supervisory authority. Write to support@brightlabsinfrasoft.com and we will respond.

Note that for anything inside your self-hosted instance we cannot help, because we have no access to it — that data is yours and only yours to change.

8. Children

This site and these services are not directed at children, and we do not knowingly collect data from them.

9. Changes

Material changes will be reflected in the date at the top of this page.

10. Contact

BrightLabs Infrasoft Solutions Private Limited. Privacy enquiries: support@brightlabsinfrasoft.com.